Position: IT Technician (Field)

Location: Red Deer, Alberta

Position Summary

This role demands a large breadth and depth of technical skills coupled with a strong aptitude for merging operational needs with the demands, restrictions, and potentials of technology. This vital support role multitasks as a programmer, IT analyst, basic IT support, and hardware/software implementation/installation technician.

Effectively, this role works as part of the IPS Field IT team – and in conjunction with the IPS Corporate IT team – to plan, support and implement all necessary IT changes, trouble-shooting, and upgrades both proactively through planned project work, and also reactively in order to maintain field operations.

Essential Job Functions

· Setup, Build, maintain and repair Field PCs and IT related equipment and systems;

· Provide level I - II helpdesk support.

Required Knowledge, Attributes and Skills

Education:· Post secondary I.T. certification or diploma.Technical Skills:· Visual Studio experience;o As appropriate, self-development of solutions may be necessary so programming and scripting skills will be a strong asset;· System development knowledge/experience;· Data analysis skills;

· Wireline operational procedures is a significant benefit but not mandatory;

Personal Attributes and Skills:

· Highly organized with a demonstrated ability to prioritize time, effort, and resources;· Self-motivated;· Team oriented;· Strong interpersonal communication skills;· Detail focused;· Dedicated to trouble shooting and a strong customer-service orientation;

· Personal schedule flexibility – this role will work with the Field IT Team to support and trouble-shoot operational issues both in the shop and in the field. There will be some periodic travel and/or irregular time schedules required in order to maintain operations.

If you are interested in this role, please forward your resume in confidence to:

Email: people@ipsadvantage.ca

Fax: (403) 515-8413